To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. RiteWindow is the only company I'll ever use again to replace windows. The windows we got were outstanding. Get Rite Aid can be contacted at (615) 791-0394. Rite Window provides window, door, roof, shower, and bath system installation services. From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? They were very carefull an cleaned up upon completion. The installers (Peter and . Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". Rite Window believes if you sell a quality product for a fair price you have nothing to hide. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. I was more impressed with Pauls work ethic than I was with the in creditable finished product. Access the headquarters listing for Rite Window. Share feedback about your experience with Rite Window. None of the other windows had play. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. I am not writing to complain or to provide a review. They had a devil of a time removing the old slider and had to take a sawzall to it, as well as pounding away at it. Cleanup was minimal. Vacuumed when they finished. on Transparency and a Detailed Explanation Continue reading . Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. When the window came in, John had Artie do the installation. All. Beautiful window, no mess was left behind. Wayne was very knowledgeable and the guys installing did such a great job for a big project. I have to say that Matt, Dave and Rich were amazing! They were both friendly and very professional. HomeAdvisor allows Service Professionals to post information about AVI Windows & Doors. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. Industry: Construction. More than advertised. Rite Window is locally owned. Out of my pocket I paid $2,000.00 for 2 windows and a storm door. Very professional. I would not hesitate to recommend RiteWindow as a business. We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. I found every aspect of this process of window replacement easy with Rite Windows. They replaced lots of rotted wood. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. All went smoothly from Showroom to installation. We have a spotless A+ rating with the Better Business Bureau. We pride ourselves on the quality work we provide, while delivering great customer service! With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. Reply. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. It seems their finance bank, Synchrony, feels its good business practices to sneak in a BS $29 "Activation Fee" with their Interest Free offers. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. I will tell anyone I know looking for windows to call Rite Window for sure. Thank you. Search the Chamber Directory of over 30 Million Businesses Nationwide! The windows look very good and are high quality. A Fantastic Bath Experience Continue reading . I do not know why it would be. , We had a issue of a very fine hair crack in one of the windows. I recommended them to neighbors, and two neighbors got their houses done by this company. Was hoping no further work would be needed . We provide honest service without any hidden fees or high-pressure sales tactics. Roofing, siding, and gutter services. I would highly recommend them and have already! They are clear with their pricing and the entire process. They are available in a wide range of styles to suit your budget and tastes. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. Ratings by category. Read More, Custom residential and commercial awnings manufactured and installed. Who's crazy enough to start this website? SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Overall we are pleased but we are wary that future customer service issues may not be handled well. No high pressure sales calls!!!! I was very happy with the salesperson and the installers. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. We did our homework. (and their reviews were better too.) We had a great experience. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Installation Took Just a Day Continue reading . The last window was installed in the rain with not a drop of water entering the structure. Very organized, efficient, and most of all clean ! All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! I can only pray that this is the end of this debacle ! Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World Company was very argumentative when I told them I wasn't pleased. From the very beginning Rite Window stayed true to its reviews. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses. 4.6 Work-Life Balance. We publish all of the reviews we receive: positive and negative alike. For the best, most current pricing simply click the button below for an instant Windows price quote. I am just looking for a better understanding. The install was quick. Bath Replaced for Reasonable Price Continue reading . Window Brands: Rite Window manufactures all windows internally. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. Fast they know what they are doing . We apologize for the misunderstanding. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. I tried to work with Rite Window but they will not work with me! I would assume they sell a no frills mid range vinyl window. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. Not to mention that the installation and cleanup was perfect. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) We look forward to helping you accomplish your home improvement goals. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. So the roof did become your issue to address since it was done unsatisfactorily the first time. Again, he reviewed what he had done and how to properly care for the shower. When the window came in, John had Artie do the installation. We will be purchasing this home and we are not asking for any work to take place until after closing. Reporter2060517 Sign in to contact user. Our deck was a mess and we needed to sweep and then hose down after. The installers were courteous and professional and they did the job Rite. We provide seasonal services as well as repairs and cleanings. Help your neighbors make an informed decision. Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Great windows and installation Continue reading . ComplaintsBoard.com is a leading complaint resolution website on the Internet. The best part is that all of our windows were replaced in one day. The salesman was knowledgeable and helpful, someone that gave me the straight story. Quality Products, Professionally Installed, For the Right Price. *The comprehensiveness of the NCD varies by state. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Dealing with this company was a pleasure from start to finish. I like working with companies where there is clear communication and no surprises. Fair pricing compared to competitors. From the meeting with the salesman to the final completion of the project, Rite Window was professional, courteous and did what they said that they would do. I had a drafty kitchen casement window with wood rot. Please see the photos I put up on my timeline. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. We guarantee your satisfaction, and we won't leave until the job is done right. We understand your dissatisfaction with this policy, and again we apologize. Consent is not a condition of purchase. See below for more detailed descriptions and customer feedback on Rite Window. The home is in real nice shape. The RW slider screen weighs perhaps 2 lbs. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . We have the experience and dedication to get the job done right! Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Create new account . This review was chosen algorithmically as the most valued customer feedback. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . Transferable warranty to next homeowners also a plus. They have a track record of not honoring their commitments. Well be doing the project later on and this company will be strongly considered. Excellent windows, great installer. We guarantee your satisfaction, and we won't leave until the job is done right. Report Thanks again. The work was done well and they kept the house clean as they went! But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. They did try to make amends to me but their handy man wasn't familiar with window installation. Great company to do business with, everyone was friendly and professional. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. They were the only ones that kept their price the same after Hurricane Sandy. I give Rite Window my recommendation. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. Outstanding service, price, and installation. Carl and Dave were on time and did a thorough and professional job. I was very happy with the salesperson and the installers. 50 yr warranty. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. I have had to call for service twice over the three years and they are always prompt, professional and accommodating. I would recommend Rite Window to anyone who is looking to replace windows or doors. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. No, BUILT-RITE WINDOW CORP does not offer a senior discount. Dave and Carl did a wonderful job. themselves and their business on their profile. What are some of the best wine rack systems for a wine cellar? The customer service, sales and installation was top notch. Why Ripoff Report will not release author information! The complaint was posted as a customer review. The service was very good. United States 5 reviews. This window company continues to impress us after our installation 3 years ago. 4.2 Culture. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. The project was completed within the time frame we were told. (With no "D" or "F" grades). They are beautiful and so easy to use/clean. 27 Windows and very satisfied Continue reading . Areas of Coverage: Rite Window services are available across the greater Boston metro area. We DO NOT remove reports. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Would highly recommend. Call or click for your FREE estimate today! Wondering if a report is missing? Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. 10/21/2013. He was very respectful and reviewed what he would be doing. By using HomeAdvisor, you agree to our Terms & Conditions, Copyright 1999 - 2023 HomeAdvisor, Inc. All Rights Reserved, American Architectural Manufacturers Association (AAMA), Window and Door Manufacturers Association (WDMA), Angies List Super Service Award 2012, 2013,2014,2015, HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! We had a very informative salesperson! You can tell that they have been doing this for a long time. Once a business is rated, we require it to maintain an overall average of two stars or greater. Please do yourself a favor and check out Peter Devellis revoked HIC lic #154003 at the Office of Consumer Affairs and Business Regulation [protected]. For more results perform a general search for "Rite Windows". I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. For example, buyers should beware of any online post where the author remains anonymous. This worker was so unprofessional and his attitude was uncalled for. The crew were so nice and tidy when working. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). Ted is very talented and his contributions to our company have been immense. From the initial consultation to the finished installation, you'll know you're in good hands. Bang up job! I was not pleased with overall process of the window installation. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. I have other windows that I need to have done and believe me, they will be getting the call to replace them. They accomplished it all in one day. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Sort by. Attentive, Honest, and Efficient Continue reading . They were clean, covered everything up when they were working so there was minimal dust. As to the quality of their windows, I can't say -- their website reveals very little. Visit the Solution Center to Explore Articles. Please note that HomeAdvisor does not confirm local licensing. Built-Rite Window consumer reviews, complaints, customer service. Rite Aid can be contacted at (615) 591-0905. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. The whole process was easy and priced well. They were very good! Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Rite Window rocks!! Custom residential and commercial awnings manufactured and installed. So the super service goes above the expectations and meets the needs of my home and family. The installation team was very professional and thorough. I dont know what his definition of play is but only 1/18 windows has play. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. To see our full website, please visit us at www.RiteWindow.com to learn more about Rite Window and all of our product offerings. excellent service & products Continue reading . Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. some states require local or county level licensing and you should All rights Reserved. Enter a zip code and get matched to businesses near you. From your first phone call to Rite Window and throughout the installation of your replacement windows, patio or entry doors, roofing, shower or bath, we guarantee a smooth process. The finished roof looks awesome! Employment categories include: in-home sales, construction management, skilled carpenters, general labor . Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. Hello Pamela, Knowledgeable about their job. Installed 22 new windows, 2 entry doors, and new sliding glass door. The whole process was smooth and easy. The reason why, is often buyers use the quote to close their deal, but don't use our services after the deal is closed. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. In addition, the company currently maintains an A+. KOHLER LuxStone Bath & Shower Consultation. I would highly recommend Rite Window. We are so happy with the look of our window. Share. We consider the ultimate barometer of our job performance to be Angie's List. I filed a complaint on 4/11/22 against HomeRite. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? Have a piece of glass cut to replace the sealed damaged glass. And on time . Beware this gimmick I have not been sorry, these windows speak for themselves. My husband described the 3 employees who came to replace windows, a slider, and storm door as the B team and felt he had to keep an eye on what they were doing. I appreciate their Informative, no pressure sales approach. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. Other than new windows and a few stray staples from the old windows you would not know we had an install done. That did not make sense to me. Rite Window is best known for providing excellent customer service and reasonable prices. (wink) Enough said. I am not upset. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. Yes, BUILT-RITE WINDOW CORP offers eco-friendly accreditations. The windows though are nice which is why I gave a 4 star rating. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Very happy with products Continue reading . Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. They came the next day, measured, ordered and installed the window in a very timely manner. Location. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. BBB Business Profiles may not be reproduced for sales or promotional purposes. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. We pride ourselves on the quality work we provide, while delivering great customer service! Customer service contacts and company information. The installation went fine. I was told by one rep. that Rite Window does not want to be in the middle of bidding wars. I must give credit to you though for contacting me and coming back out to address the problems again.
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