How do I restrict the wireless devices that can connect to my Hub? If you want to make any changes to the hub settings, you'll need the admin password. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Got a BT Business Smart Hub 1? If you're still having trouble try our community forum. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. If this happens get in touch with us. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. It's not an extension socket, Press the Power button on the Hub to switch it on. The light on the front will change colours while your Hub sets itself up. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Only change it if you're having connection problems with your device. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Then click on Advanced Settings. Choose BT Access Control from the options. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Set the security level for your Hub's wireless connection -. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 15h14. How do you turn off wifi? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. 16-08-2022 Unsurprisingly, we've called this gizmo Smart Scan. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. 16-08-2022 How do I connect my device to my BT Hub by Ethernet cable? on If you want to make any changes to the hub settings, you'll need the admin password. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. So my problem is nearly solved. >, Where do I find the default admin password for my BT Hub? A master socket is the main socket for the phone line in your home. You can turn it on or off. It's also easy to see the Hub Manager across all devices. >, How do I turn off BT Access Control for a device? Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. You dont want your neighbours taking advantage of the internet connection that youre paying for! How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, How can I set up or change the admin password on my BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Press 'Enter'. How can I turn it on and off? BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). 16-08-2022 If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. If you've still got problems, try our Broadband troubleshooter>. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >, How do I see which of my BT Hub's wireless bands my device is connected to? not the same as the wireless password. >. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If all else fails, give BTs Helpdesk a call on 0800 800 150. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. From the Hub Manager, click on Advanced Settings, then Wireless. WPA-Auto - if you're having problems connecting older devices. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Youll find it on the back of your Hub. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Instead the Smart Hub connects to the Openreach modem (or ONT). For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This takes a few minutes. It's not an extension socket. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). IP address The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. 3. and many others. Copyright 2022. Struggling with your BT router login details? If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. First of all, you need to be at home using a device thats connected to your BT broadband hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It's also easy to see the Hub Manager across all devices. With Band Steering on, the Hub steers your devices to the best wireless band for them. Check that youre using a device that is connected to your BT broadband network. The password should now be changed to something of your choice. Depending on your socket type, you might need to use a filter. A steady blue light on the front of the Hub means everything's OK. By default, your Smart Hub will have this switched off. How can I turn it on and off? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Web admin interface of the BT Smart Hub 2 router. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Band Steering The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, How do I set up port forwarding on my BT Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Click on the title and picture of your Hub to see links to all our help. >, How do I turn wireless on and off on the BT Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. None - anyone can connect to your wireless network without entering a password. >, What is the Smart Wireless feature in my BT Hub? Advanced settings Give it a couple of minutes. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Channels Then prompt your device to connect to the Hub. Press the Power button on the back of the Hub to turn it on. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If it isn't blue, see connection troubleshooting below for help with connecting. This table shows the main differences between them. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Select Save to store your changes. Any thoughts on this would be welcome. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Unplug the battery pack from the power supply. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. How do I create a Port Forwarding rule on my Smart Hub? Alternatively choose your Hub from the dropdown to find out how to connect. This table shows the main differences between them. how do I find out what download speed I should be getting? It only works when Separate Bands is off. >, How do I set up port forwarding on my BT Hub? >. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device This site uses Akismet to reduce spam. Enter your BT hub admin password. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. If you do have a problem with the Wi-Fi, this may reveal what it is. Note: you'll need a Dynamic DNS service provider to use this feature. The light on the left of the Hub will flash blue. BT hubs are the centrepiece of BT home broadband. Learn how your comment data is processed. Wireless mode When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. You'll need your Hub's wireless network name and password. This will open the Hub Manager, Enter the admin password. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Richard, I run Windows 11 and using Edge is fine. I am grateful for that thought, I have not used a microsoft browser for years! You can configure your Hub to use Dynamic DNS. You'll then be able to change these settings: Separate Bands. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Every device that uses the internet sends its packets of data through specific ports. You'll find it on the back of the Hub if you haven't updated it. You'll find it on the back of the Hub if you haven't updated it. Next, select the first device that you want to control and choose the days and times for which you want to set limits. No, it really is that simple. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Well help you ease the pain and get you to a solution - fast! You can then enter your password in the usual field to access BT Hub Manager. Every device that uses the internet sends its packets of data through specific ports.
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